Hi! I’m Jennifer, and I’m joining U of Digital as a Customer Success Manager!

Jennifer Satenstein

Jennifer Satenstein / Customer Success Manager

It’s been a little over four months since I joined U of Digital, and I can honestly say it’s been an incredible experience so far. I had admired the mission, the people, and the work from afar—and now that I’m here, it’s been even more rewarding to see how much thought, care, and collaboration go into everything we do. Getting to work with Shiv again and be part of a team so dedicated to clarity and education in an ever-changing industry has been one of the highlights of my career.

My journey in the digital space began at AOL, where I grew from a Strategic Account Manager to Director of Account Management. I spent much of my time focused on the automotive and finance verticals, helping major brands navigate the evolving advertising landscape and leverage data-driven strategies during a period of major industry change. As AOL evolved into Oath (and later Yahoo), I continued to lead client success and account management teams, building trusted partnerships and driving meaningful results.

From there, I joined Edmunds.com, where I stayed deeply connected to the auto industry—this time helping Tier 3 clients harness digital marketing to drive awareness, engagement, and sales at the local level. It was a chance to see how data and technology could empower even the most traditional segments of the market.

Most recently, I was at Supplyframe (a Siemens company), where I managed strategic accounts across a portfolio of B2B marketing solutions in the electronics supply chain. That experience strengthened my ability to help global organizations reach highly technical audiences through thoughtful, data-led strategies—and to translate complex challenges into clear, measurable outcomes.

At the heart of everything I do is a love for learning and simplifying complexity. That’s why U of Digital feels like such a natural fit. The industry continues to evolve quickly, and being part of a team that helps people cut through the clutter and build real understanding has been incredibly energizing.

Outside of work, I’m a mom, a music lover, and a lifelong learner. You can usually find me at shows almost every other week—or traveling for music whenever I can. I love that U of Digital is a place where I can bring all those parts of myself to the table.

Jennifer Satenstein

Jennifer Satenstein / Customer Success Manager

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